Cookies Statement

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our Privacy Policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

Who we are

This website is operated by Avenida Limited as Avenida Home. We create and supply luxury home accessories and for more information see our home page.

Our website

This cookie policy only relates to your use of our website.

Cookies

A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device, store some information about your preferences or past actions and arrange payment and delivery options when a purchase is made. For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users. For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below. For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.


Consent to use cookies and changing settings

We will ask for your permission (Consent) to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested (eg to enable you to put items in your shopping basket and use our check-out process and identify you as an existing customer if you log in) or they are used for analytics that do not directly identify anyone.

You can withdraw any consent to the use of cookies or manage any other cookie preferences by using the cookie image on the website. It may be necessary to refresh the page for the updated settings to take effect.

Our use of cookies

The table below provides more information about the cookies we use and why:

The cookies we use Name Purpose Whether cookie is essential for us to provide you with a service that you have requested and whether we will seek your consent before we place the cookie
Cookie preference CookieControl This cookie is used to remember a user’s choice about cookies on avenidahome.co.uk. Where users have previously indicated a preference, that user’s preference will be stored in this cookie. Yes, essential. We will therefore not request your consent before placing this cookie.
Avenida Home State aspNetCore This cookie stores information about a user if logged in. It may contain personal information such as email address and customers name. Where users have previously indicated a currency preference, that user’s preference will be stored in this cookie. The cookie also stores information about products which a user has added to a basket. Yes, essential. This enables us to fulfil your order correctly.
Universal Analytics (Google) _ga
_gali
_gat
_gid
These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. Read Google's overview of privacy and safeguarding data No, this is not essential. We use this for analytics and it may be turned off on the Cookie control page.
Stripe __stripe_sid
__stripe_mid
A cookie set by Stripe our payment provider. It is to identify payment status whilst processing through our checkout. More information about Stripe cookies can be found on their website https://stripe.com/cookies-policy/legal Yes, essential. This enables us to process your order and payment correctly.

Third party access to the cookies

The cookies we use will only be accessed by us and those third parties named in the table above for the purposes referred to in this cookie policy. Those cookies will not be accessed by any other third party.

How to turn off all cookies and consequences of doing so

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

How to contact us

Please contact us if you have any questions about this cookie policy or the information we hold about you.

If you wish to contact us, please send an email to ask@avenidahome.co.uk, write to Avenida Home, 27 Walcot Street, Bath BA1 5BN or call 01225 571718.

Do you need extra help?

If you would like this notice in another format (for example: PDF) please contact us (see ‘How to contact us’ above).

Changes to this policy

This policy was published on 8 June 2020 and last updated on 8 June 2020.

We may change this policy from time to time, when we do we will inform you via an update on our website.